At Marrakech Dades Adventure, we respect your privacy and are committed to protecting your personal information. This policy explains how we collect and use your data when you visit our website or book any of our excursions.
What We Collect
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Your name, email, and phone number
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Booking details (dates, destinations, preferences)
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Payment information (excluding card data)
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Technical data like your IP address and browser type
How We Use Your Information
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To confirm and manage your bookings
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To respond to your inquiries or requests
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To send updates about your reservation
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To improve our website and customer experience
Data Security
We do not share your personal data with third parties except when required by law or to complete your booking (such as with local guides or drivers). Your data is stored securely and is never sold or used for spam.
Your Rights
You can request to view, update, or delete your personal information at any time. Simply contact us by email or WhatsApp.
Payment & Cancellation Policy
Payment Options
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You can pay cash on arrival
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We accept bank transfers for booking confirmation
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A deposit of 20% may be required for certain reservations
Cancellation Terms
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You may cancel at least 48 hours before your scheduled trip for a full refund
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If you cancel less than 48 hours in advance, we may not be able to offer a refund
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To cancel, please contact us via WhatsApp or email
Changes to Bookings
If you need to reschedule or adjust your trip, let us know as early as possible. We’ll do our best to accommodate any changes.
Contact Us
If you have any questions about your privacy, booking, or cancellation:
📧 Email: contact@marrakech-dades-adventure.com
📞 WhatsApp / Phone: +212 670 714 551
Thank you for choosing Marrakech Dades Adventure. We look forward to guiding you through the beauty of Morocco.